To post video to Postgrain, we recommend some settings to minimize media quality loss, which are:
Remember that Instagram doesn't support GIF, so you need to convert your GIF to MP4 and leave it with a duration of at least 3 seconds, ok?
Other factors may disrupt video file uploads, such as internet connection, cache and/or browser settings.
If after all tests the error persists, please contact our support via email@example.com or via online chat on the platform itself.
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